FAQ

Frequently Asked Questions.

Login Does Not Exist
User Suite error message - There is a problem with your access to the Agility User Suite. Please contact your Agility Administrator:     A...
Mon, 11 May, 2015 at 11:25 AM
SQL Server is Disabled
User Suite error message - Could not create BusinessPort.Agility.Server.AgilityService.Trace.DatabaseTraceListener, BusinessPort.Agility.Server.AgilityServi...
Thu, 23 Apr, 2015 at 4:13 PM
Login Exists but No Login is Assigned to the Person
User Suite error message - To evaluate issues with Person Items or Person Items not assigned to a Login, a way to test this in the User Suite is to go to th...
Thu, 23 Apr, 2015 at 12:52 PM
IIS Server is Offline
User Suite error message - Internet Explorer cannot display the webpage: User Suite error message - No Service could be found at (...
Thu, 23 Apr, 2015 at 4:12 PM
Login Exists but Not Enough Privileges
Admin Suite error message - Login does not have the necessary privileges to access this client: Solution: Open the Agility Admi...
Thu, 23 Apr, 2015 at 4:06 PM
Login is Deactivated
User Suite error message - Login exists for this username but it has been deactivated and automatic licence reactivation is disabled or denied: ...
Thu, 23 Apr, 2015 at 4:16 PM
Agility encountered an unexpected problem
This is acceptable behaviour which has occurred because the information being worked with has been deleted and the system prevents any corruption of the und...
Mon, 22 Jun, 2015 at 2:53 PM
Agility Content Search
Searching the content of items within Agility is easy. Simply enter one or more search terms (the words or phrase that describe the item you want to find)...
Tue, 18 Oct, 2016 at 9:23 AM
Visio Overview Designer Error
When trying to install the Visio Overview Designer from the ClickOnce installers, you may come across the following error message: Solutio...
Tue, 1 Dec, 2015 at 4:24 PM
Migrating AD Login from One Domain to Another
When migrating users from one Domain to another, you do not want to create duplicate Person Items as this can cause a lot of confusion for Agility Admi...
Thu, 16 Jun, 2016 at 4:48 PM