When trying to connect to the Agility User Suite and you are using a Standard or Basic Agility User Licence, you may come across the following message:
This will mean that there are no available Concurrent Licences available at that time as others will be using the available Licences. You will need to wait until another Standard or Basic User has come off of the User Suite or has been inactive for 30 minutes. At that time, you should then be granted access to the User Suite by selecting Retry.