4.3.16 Manage Feedback Task

 

Feedback Tasks are created by the Users against individual Items or the System from within the User Suite. Once a Feedback Task is created it is possible to view and manage the task with the use of New Query or Task Query.


To Manage Feedback Task:

    1. Navigate to the Workspaces Tab
    2. Click on the Tasks icon (Task Query windows appears)

Task Query Window


    1. Expand the Task Type menu


    1. Select Feedback
    2. Type in relevant item search criteria in the Item Search Options
    3. Click Search
    4. Select required Feedback Task
    5. Right-Click task (task menu appears)


    1. Select View Task (Task window is opened and feedback task is displayed)

Feedback Task View


      • Click Summary tab (in the summary tab the task can be edited)

Feedback Summary Task View


    1. Close View Task Window


Note that it is possible to manually send a reminder email to all actioners from the task summary.