5.6.10 Custom Notifications

 

The purpose of the Custom Notifications is to provide the ability to configure the Subscription Tasks and Email Notifications in order to be consistent with any corporate policy.


The Custom Notifications tab contains 2 multi-line text boxes, one for the “Subscription Email Notification” and the other for the “Subscription Task Notification”. 


When a Subscription Email is sent to advise a User to Acknowledge the Item, any text entered in the “Subscription Email Notification” field will be displayed in the Notes column.  When the User opens the Task in the User Suite to Acknowledge, if any text has been entered in the “Subscription Task Notification” field, this will replace the standard message that is displayed above the acknowledge button in the action panel.


To create Custom Notifications:


  1. Navigate to the System Tab
  2. Click the System Options icon (System Options window is displayed, the General Options tab is opened by default)
  3. Click Custom Notifications tab

 


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System Options Window – Custom Notifications

 

  1. Enter text into the Subscription Email Notification field

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Custom Notifications - Subscription Email Notification Field

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Example Email Notification with Custom Notification

  1. Enter text into the Subscription Task Notification field.

 

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Custom Notifications - Subscription Task Notification Field

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Example Task Notification with Custom Notification

  1. Click OK to save any changes.