BusinessPort Service Desk

3.2.2.1 Search the Change Request Action Register 

Change Request Action Register

Run simple search

1. Enter part or all of the title or number in the Number or Title field
2. Click the Magnifying Glass button
3. Filtered results will be displayed
4. To return to the overall Change Request Actions Register click Reset

To Sort Data

It is possible to change the order of items in the grid by selecting a column header and clicking on it.

1. Navigate to any item results list (My Documents, Search)
2. ClickOnce on any column (data is sorted by ascending alphanumerical order)
3. ClickTwice on any column (data is sorted by descending alphanumerical order)
4. ClickThree times on any column (data order is reverted to the default.

To Group Data

It is possible to group data together in the grid by drag and dropping column titles into the Drag and Drop Tab.

1. Hover the mouse over the required column until Drag and Drop message appears
2. Click and Drag to where stated (Drag a column header and drop it here to group by that column)
3. When placed in the correct place arrows appear (grid changes to show groupings based on column selected)
4. Click the arrow to the left to expand Groups (arrow points downwards)
5. Click the downwards pointing arrow to collapse Groups.