3.4.5.2 Subscriber Acknowledgement to a Change Request Action  

 

  1. The Action Subscriber can commence by either of the following:
  2. Option 1: From My Tasks
  3. Click My Tasks
  4. Click the relevant Change Request

    Action Number on the My Tasks Screen (the Status shows which Tasks are Subscriber Review) and the Change Request Action will be opened
  5. Option 2: From Change Request Action Register Screen
  6. Click the relevant Change Request Action Number and the Change Request Action will be opened
  7. Option 3: From Change Request Screen

  8. Navigate to the bottom of the Change Request Screen to the Implementation summary table

  9. Click the relevant Change Request Action Number and the Change Request Action will be opened
  10. The Change Request Action is opened showing the workflow status at the Action Owner Review stage with the available options

  11. Click the Acknowledge button and the Acknowledge Comments window is opened

  12. Add comments: the comments field enables simple formatting functionality including: Bold; Italic; Underline; Justify: (Left, Centre, Right, Full); Bullet Points; Numbered Lists; Indent
  13. Click OK to save (or click Cancel to close the window and return to the Change Request Decision Review Screen)
  14. The Subscriber will be taken back to the Change Request Register
  15. Once all Subscribers have acknowledged the Change Request Action Owner will be notified by email and the Change Request Action status will change to Awaiting Close Out.